Utility Services Coordinator

Gilder Search Group; Dallas (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Gilder Search Group represents a client in Dallas seeking a Utility Services Coordinator. This role owns the utility process from setting up new accounts to keeping residents informed and vendors in the loop, thriving on structure and fast pace.

Based in the Dallas, TX office, Monday–Friday with occasional evenings or weekends. Requires a high school diploma and 2+ years in a general office setting, plus proficiency with Word, Outlook and Excel.

Qualifications

• 2+ years in a general office setting (property management or HOA background is a strong plus)
• Proficiency with Microsoft Word, Outlook and Excel
• Sharp attention to detail and an organized approach
• Self-starter mindset with ability to juggle multiple projects and meet deadlines
• Clear, confident communication even during busy periods

Responsibilities

• Managing utility onboarding, account changes, and troubleshooting from start to finish
• Keeping the utilities database clean, current, and reliable
• Fielding daily calls and emails with residents and utility providers
• Supporting colleagues and leadership on utility-related needs
• Processing utility billing, working through liens, and handling related business tasks
• Learning and applying state and local utility regulations
• Balancing several priorities at once without missing a deadline

Skills

Word

Outlook

Excel

Education

High school diploma or equivalent

Job description

Picture this: a resident's utilities need to be set up before move-in, a vendor is asking about an outstanding invoice, and your database needs a quick update, all before lunch. If that kind of day sounds energizing rather than exhausting, this role was built for you.

About the Company:

Our client is a full-service, single-family rental (SFR) platform combining smart technology with hands‑on operations to deliver strong investor returns while looking out for residents and the communities they live in. The culture is flexible and empowering, with a genuine focus on sustainability and resident financial wellness. The team is collaborative, curious, and drawn to people who bring a can‑do attitude to everything they touch.

The Opportunity:

As a Utility Services Coordinator, you will take full ownership of the utility process, everything from getting new accounts set up to keeping residents informed and vendors in the loop. This is a role for someone who thrives on structure, moves fast, and genuinely enjoys being the person people turn to when something needs fixing.

A Day in This Role Might Include:

• Managing utility onboarding, account changes, and troubleshooting from start to finish
• Keeping the utilities database clean, current, and reliable
• Fielding daily calls and emails with residents and utility providers
• Supporting colleagues and leadership on utility‑related needs
• Processing utility billing, working through liens, and handling related business tasks
• Learning and applying state and local utility regulations
• Balancing several priorities at once without missing a deadline

What You'll Need to Succeed:

• A high school diploma or equivalent
• Two or more years in a general office setting (property management or HOA background is a strong plus)
• Comfort using Microsoft Word, Outlook, and Excel
• Sharp attention to detail and a naturally organized approach
• A self‑starter mindset; you spot what needs doing and get to it
• Proven ability to juggle multiple projects and still hit deadlines
• A steady, confident communication style, even when things get busy

Where and When You'll Work:

This position is based out of our client's Dallas, TX office, Monday through Friday, with occasional evenings or weekends during busier stretches.

Equal Opportunities and Other Employment Statements:

Our client is deeply committed to building a workplace and community where inclusion is not only valued but prioritized. They take pride in being an equal opportunity employer and seek to create a welcoming environment based on mutual respect and to recruit, develop and retain the most talented people from a diverse candidate pool. All employment decisions shall be made without regard to race, color, religion, gender, gender identity or expression, family status, marital status, sexual orientation, national origin, genetics, neuro‑diversity, disability, age, or veteran status, or any other basis as protected by federal, state, or local law.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship.