Resident Experience Lead — Move-In & Community Growth

Windsor Communities; Los Angeles (CA); On-site; USD 67,000 - 84,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid vacation and sick leave

Opportunities for growth

Job summary

A property management company in Los Angeles is seeking a Resident Services Coordinator to ensure exceptional resident experiences and smooth community operations. This full-time role requires 2-3 years of relevant experience, strong customer service skills, and a proficiency in Microsoft Office 365. Compensation starts at $32.14 per hour with additional benefits including medical insurance and paid time off.

Qualifications

• 2-3 years of sales experience in a retail or hospitality environment.
• Experience in multifamily environment or property management is a plus.
• Ability to demonstrate proficiency in Microsoft Office 365 suite.

Responsibilities

• Oversee smooth operation of the community and residents' experience.
• Ensure comprehensive handling of move-ins and resident satisfaction.
• Monitor expenses and manage operating budgets.

Skills

Customer service

Sales experience

Communication skills

Microsoft Office 365 proficiency

Education

Undergraduate degree preferred

Tools

Funnel CRM

Microsoft 365

Job description

A property management company in Los Angeles is seeking a Resident Services Coordinator to ensure exceptional resident experiences and smooth community operations. This full-time role requires 2-3 years of relevant experience, strong customer service skills, and a proficiency in Microsoft Office 365. Compensation starts at $32.14 per hour with additional benefits including medical insurance and paid time off.