Resident Experience & Leasing Coordinator

The Goat; Dublin (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

Lifestyle Communities (LC) is seeking a Resident Services Coordinator to support leasing teams and enhance the move-in experience. You will guide prospective residents through applications, coordinate lease processes, and ensure exceptional customer service in a community-focused environment.

The role requires strong multitasking, attention to detail, and the ability to handle scheduling, inquiries, and events, including occasional weekend work, within our property management team.

Qualifications

• Strong attention to detail and accuracy.
• Ability to multitask and meet deadlines.
• Proven excellent customer service skills.
• Ability to learn fair housing regulations.
• Willingness to work weekends and holidays as needed.

Responsibilities

• Greet residents and guests in a professional and courteous manner and establish rapport.
• Assist with application generation and move-in processes.
• Coordinate lease renewals and respond to resident questions or concerns.
• Support community operations and events and act as central point of contact.
• Help train co-workers and support leasing team as needed.
• Submit service requests and document property conditions.

Skills

Customer service

Sales

Leasing operations

Attention to detail

Communication

Teamwork

Problem-solving

Education

High School Diploma

Job description

Lifestyle Communities (LC) is seeking a Resident Services Coordinator to support leasing teams and enhance the move-in experience. You will guide prospective residents through applications, coordinate lease processes, and ensure exceptional customer service in a community-focused environment.

The role requires strong multitasking, attention to detail, and the ability to handle scheduling, inquiries, and events, including occasional weekend work, within our property management team.