Resident Experience Concierge | Flexible Schedule & Move-In

Greatjob; California; On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision coverage

401(k) with company match

Paid vacation and company holidays

Housing discounts for team members

Job summary

Vivmark Residential is hiring a Resident Experience Coordinator in California. You will focus on delivering outstanding customer service, guiding new residents through move-in, handling inquiries, and supporting a smooth, enjoyable residency.

You will monitor amenity areas, coordinate events, and help sustain high resident satisfaction. The role emphasizes effective communication, problem solving, and a flexible schedule, including weekends.

Qualifications

• Customer service experience or aptitude.
• Strong communication and interpersonal skills.
• Proficiency with computer/software basics.

Responsibilities

• Deliver exceptional customer service and foster resident loyalty during move-in and residency.
• Address resident inquiries promptly and escalate issues as needed.
• Guide residents through move-in preparations for a smooth transition.

Skills

Customer service

Communication

Problem solving

Education

High School diploma or equivalent

Tools

Smartphone

Job description

Vivmark Residential is hiring a Resident Experience Coordinator in California. You will focus on delivering outstanding customer service, guiding new residents through move-in, handling inquiries, and supporting a smooth, enjoyable residency.

You will monitor amenity areas, coordinate events, and help sustain high resident satisfaction. The role emphasizes effective communication, problem solving, and a flexible schedule, including weekends.