Resident Experience Director: Create Meaningful Senior Living

ETTA; Alpharetta (GA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off & Floating Holidays

401(k) Retirement Plan

Life Insurance

Associate Wellness Program

Job summary

Inspired Living in Alpharetta is seeking a Director of Resident Experience to lead the vision for meaningful daily activities for residents. You will know residents personally, shape activities by their interests, and create a dynamic calendar spanning social, intellectual, physical, spiritual, and recreational options.

Role requires strong leadership, 3+ years in senior living, excellent organizational and communication skills, and a passion for serving older adults.

Qualifications

• High school diploma or equivalent required; higher education preferred.
• Associate or Bachelor's degree in Social Services, Recreation, Business, or related field strongly preferred.
• Proven leadership or management experience with ability to lead and develop a team.
• 3+ years of assisted living or senior living experience preferred.
• Exceptional organizational and communication skills.
• Creative, energetic, and comfortable taking the lead.
• Strong relationship-building skills and a genuine passion for serving older adults.
• Ability to manage multiple priorities, budgets, events, and moving parts.
• A natural ability to turn 'What if we tried this?' into 'That was amazing!'

Responsibilities

• Lead the community's Resident Experience program, creating meaningful daily experiences based on residents' interests, preferences, and abilities.
• Get to know residents personally and ensure their voices help shape the activities and experiences offered.
• Develop and manage a dynamic monthly calendar featuring social, intellectual, physical, spiritual, and recreational opportunities.
• Coordinate entertainment, special events, celebrations, outings, and community partnerships.
• Create engaging experiences that encourage residents to participate, connect, and build friendships.
• Plan quarterly signature events in partnership with Sales & Marketing that celebrate residents while showcasing the community.
• Coordinate transportation and outings, including medical appointments, sightseeing, shopping, entertainment, and special destinations.
• Manage the Resident Experience budget and make thoughtful decisions regarding supplies, entertainment, vendors, and events.
• Lead, coach, and support team members while creating a positive and energetic department culture.
• Collaborate with community leadership and other departments to create a whole-community experience.
• Promote activities throughout the community and continually find creative ways to increase resident engagement.
• Ensure activities and outings are conducted safely and in accordance with company and regulatory standards.

Skills

Leadership

Communication

Event planning

Budget management

Resident engagement

Team development

Organizational skills

Relationship-building

Multi-tasking

Creativity

Education

High school diploma or equivalent

Associate or Bachelor's degree in Social Services, Recreation, Business, or related field

Job description

Inspired Living in Alpharetta is seeking a Director of Resident Experience to lead the vision for meaningful daily activities for residents. You will know residents personally, shape activities by their interests, and create a dynamic calendar spanning social, intellectual, physical, spiritual, and recreational options.

Role requires strong leadership, 3+ years in senior living, excellent organizational and communication skills, and a passion for serving older adults.