Director of Resident Experience

inspiredlivingalpharetta; Georgia; On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Paid Time Off

401(k) Retirement Plan

Life Insurance

Associate Wellness Program

Job summary

Inspired Living Alpharetta, a senior living community, seeks a Director of Resident Experience to lead the vision for meaningful resident activities that engage, connect, and enrich daily life. You will shape a calendar of social, intellectual, physical, spiritual, and recreational opportunities that reflect resident interests.

You will manage a team, collaborate with Sales & Marketing, and partner with departments to create a vibrant, safe, and supportive living experience where every resident

Qualifications

• High school diploma or equivalent.
• Associate or Bachelor's degree in Social Services, Recreation, Business, or a related field strongly preferred.
• Proven leadership or management experience with the ability to lead and develop a team.
• 3+ years of assisted living or senior living experience preferred.
• Exceptional organizational and communication skills.
• Creative, energetic, and comfortable taking the lead.
• Strong relationship-building skills and a genuine passion for serving older adults.
• Ability to manage multiple priorities, budgets, events, and moving parts.
• A natural ability to turn "What if we tried this?" into "That was amazing!"

Responsibilities

• Lead the community's Resident Experience program and monthly calendar.
• Know residents personally and ensure their voices shape activities and experiences.
• Coordinate entertainment, events, outings, and partnerships.
• Create engaging experiences to encourage participation and friendship.
• Plan quarterly signature events with Sales & Marketing.
• Coordinate transportation to appointments, outings, and destinations.
• Manage the Resident Experience budget, supplies, vendors, and events.
• Lead, coach, and support team members and foster a positive culture.
• Collaborate with leadership and other departments for a whole-community experience.
• Promote activities across the community and boost resident engagement.
• Ensure activities and outings comply with company and regulatory standards.

Skills

Leadership experience

Team development

Budgeting

Event planning

Communication

Relationship-building

Organizational skills

Education

Bachelor’s degree preferred

Associate degree preferred

Job description

At Inspired Living, we believe life should be filled with purpose, connection, and moments that bring people joy. Our Inspired Living at Alpharetta senior living community is currently seeking a Director of Resident Experience to lead the vision for creating meaningful experiences that help residents connect, engage, explore, and thrive.

What You'll Do

• Lead the community's Resident Experience program, creating meaningful daily experiences based on residents' interests, preferences, and abilities.
• Get to know residents personally and ensure their voices help shape the activities and experiences offered.
• Develop and manage a dynamic monthly calendar featuring social, intellectual, physical, spiritual, and recreational opportunities.
• Coordinate entertainment, special events, celebrations, outings, and community partnerships.
• Create engaging experiences that encourage residents to participate, connect, and build friendships.
• Plan quarterly signature events in partnership with Sales & Marketing that celebrate residents while showcasing the community.
• Coordinate transportation and outings, including medical appointments, sightseeing, shopping, entertainment, and special destinations.
• Manage the Resident Experience budget and make thoughtful decisions regarding supplies, entertainment, vendors, and events.
• Lead, coach, and support team members while creating a positive and energetic department culture.
• Collaborate with community leadership and other departments to create a whole-community experience.
• Promote activities throughout the community and continually find creative ways to increase resident engagement.
• Ensure activities and outings are conducted safely and in accordance with company and regulatory standards.

What You Bring

• High school diploma or equivalent required.
• Associate or Bachelor's degree in Social Services, Recreation, Business, or a related field strongly preferred.
• Proven leadership or management experience with the ability to lead and develop a team.
• 3+ years of assisted living or senior living experience preferred.
• Exceptional organizational and communication skills.
• Creative, energetic, and comfortable taking the lead.
• Strong relationship-building skills and a genuine passion for serving older adults.
• Ability to manage multiple priorities, budgets, events, and moving parts.
• A natural ability to turn \"What if we tried this?\" into \"That was amazing!\"

Why Inspired Living?

We don't believe Resident Experience is simply a calendar of activities. It's the heartbeat of community life.

At Inspired Living, you'll join a fun-loving, people-focused team that believes every resident deserves opportunities to connect, discover new interests, celebrate life, and make meaningful memories.

Benefits include:

• Medical, Dental & Vision
• Paid Time Off & Floating Holidays
• 401(k) Retirement Plan
• Life Insurance
• Associate Wellness Program

If you're a relationship-builder, creative thinker, event-maker, and natural leader, this is your opportunity to make every day a little more meaningful for the people who call Inspired Living home.