Resident Experience Director

Brookdale; Charlotte (NC); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k)

Employee discounts

Referral program

Job summary

Brookdale is seeking an experienced associate to join our community as a resident engagement professional. You will develop monthly calendars with residents, plan events with senior leadership, and create engaging programs inside and outside the community, including possible driving duties.

The role emphasizes person-centered care, program management, and collaboration with the leadership team to enhance resident experiences.

Qualifications

• A minimum of 3 years of direct experience with adults, coordinating, planning, and executing programs.

Responsibilities

• Utilizes a person-centered approach starting with positive perceptions of aging, while building relationships and connections amongst residents.
• Develops a monthly calendar, in partnership with residents, based on residents’ shared interests.
• Collaborates with community leadership team to plan, coordinate, and execute special events at the community including, but not limited to, holiday, family, educational, and other marketing events.
• Plans and schedules meaningful opportunities for resident engagement outside the community, which may include driving a community vehicle.

Skills

Analytic skills

Leadership

Education

Bachelor’s Degree in therapeutic recreation, gerontology, health care, education, or related field

Job description

Brookdale is seeking an experienced associate to join our community as a resident engagement professional. You will develop monthly calendars with residents, plan events with senior leadership, and create engaging programs inside and outside the community, including possible driving duties.

The role emphasizes person-centered care, program management, and collaboration with the leadership team to enhance resident experiences.