Resident Experience Coordinator & Property Ops

The Goodman Group, LLC; Roseville (MN); On-site; USD 40,000 - 52,000; Full time

Job summary

The Goodman Group, LLC is hiring an Assistant Property Manager in Minnesota to support day-to-day operations of a multi-family community. You will coordinate activities with management, site staff and residents in the absence of the Property Manager, delivering exceptional service and maintaining occupancy goals.

Ideal candidates will be organized, detail-oriented and able to manage newsletters, events, and vendor communications. English fluency is required; hospitality experience is preferred.

Qualifications

• High School Diploma or GED required.
• One year of hospitality experience required.
• Fluent in English, written and verbal.

Responsibilities

• Assist the Property Manager to ensure the community meets occupancy goals, utilizes marketing strategies to secure prospective residents, creates/maintains follow‑up procedures and promote a Community Outreach Program.
• Maintain vendor/contractor communications concerning scheduling, billing, and vendor relations, and process invoices in a timely manner
• Assist with addressing resident concerns and requests
• Assist with the payment collection process and ensure that the community is meeting defined delinquency standards
• Contribute to the cleanliness and curb appeal of the community
• Prepare and process resident service requests
• Prepare newsletters, promotional flyers, and assist with the planning of community activities and events
• Prepare weekly and monthly reports as assigned
• Interact positively with residents to maintain high levels of resident satisfaction
• Demonstrate strong professionalism and integrity as a representative of the community
• Comply with all industry Fair Housing rules and regulations
• Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
• Other duties as assigned by Property Manager

Job description

The Goodman Group, LLC is hiring an Assistant Property Manager in Minnesota to support day-to-day operations of a multi-family community. You will coordinate activities with management, site staff and residents in the absence of the Property Manager, delivering exceptional service and maintaining occupancy goals.

Ideal candidates will be organized, detail-oriented and able to manage newsletters, events, and vendor communications. English fluency is required; hospitality experience is preferred.