Resident Experience Coordinator

Content Creators; Michigan; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Paid holidays

401(k) with company match

Career growth opportunities

Job summary

Havenpark Communities is seeking an Assistant Community Manager to support operations across our manufactured home communities. You’ll handle resident relations, collections, leasing support, and work-order management, while learning from the Community Manager to make a tangible daily impact for residents.

Occasional travel may be required; you’ll stay organized, communicate clearly, and contribute to a culture built on Respect, Grit, Collaboration, Stewardship, and Boldness.

Qualifications

• Minimum 1 year of experience in property management or a related field.
• Strong verbal and written communication skills with residents, teammates and leadership.
• Highly organized with attention to detail and ability to juggle priorities.
• Self-starter who takes initiative and follows through.
• Collaborative, team-first mindset and willingness to grow.
• Comfortable with office technology and site visits to the community.
• Ability to pass a criminal background check.

Responsibilities

• Resident relations: be an approachable presence, address concerns, and foster belonging.
• Collections: assist with bills, ensure on-time rent, and support notices per policy.
• Sales & Leasing Support: help ensure homes are move-in ready and handle documentation.
• Work Order Management: oversee requests and provide status updates within 48 hours.

Skills

Property management

Resident relations

Communication skills

Organization

Proactive / self-starter

Team collaboration

Tech literacy

Job description

Havenpark Communities is seeking an Assistant Community Manager to support operations across our manufactured home communities. You’ll handle resident relations, collections, leasing support, and work-order management, while learning from the Community Manager to make a tangible daily impact for residents.

Occasional travel may be required; you’ll stay organized, communicate clearly, and contribute to a culture built on Respect, Grit, Collaboration, Stewardship, and Boldness.