Resident Experience Concierge - Senior Living

Oakmont Senior Living; Honolulu (HI); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical Benefits

Vacation & Holidays

Meals Provided

Bonus Opportunities

Life Insurance

LifeMart Discount

401(k) Match

Recognition Programs

Student Loans

Pet Insurance

EAP

Emergency Aid

Job summary

Oakmont Management Group is seeking an Activities/Engagement Coordinator in Hawaii Kai to welcome new residents, guide them through move-in, and maintain ongoing connections with residents and families. This role emphasizes hospitality, relationship-building, and community engagement within a luxury senior living environment.

The ideal candidate will have experience in senior living or customer service in related settings, strong tech skills to connect residents with apps, and the ability to

Qualifications

• Senior living experience preferred.
• Customer service experience in a similar setting is required.
• Proficiency with current technology and apps to keep residents connected.

Responsibilities

• Provide a new resident orientation experience and acclimation to the community.
• Maintain daily interactions with residents for the first 30 days and ensure engagement in activities and use of facilities.
• Identify residents at risk of departure and develop re-engagement strategies.

Skills

Relationship building

Customer service

Event coordination

Tech proficiency

Communication skills

Job description

Oakmont Management Group is seeking an Activities/Engagement Coordinator in Hawaii Kai to welcome new residents, guide them through move-in, and maintain ongoing connections with residents and families. This role emphasizes hospitality, relationship-building, and community engagement within a luxury senior living environment.

The ideal candidate will have experience in senior living or customer service in related settings, strong tech skills to connect residents with apps, and the ability to