Resident Experience Concierge - Part Time

Distinctive Living; West Milford (NJ); Presencial; USD 21.000 - 30.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision benefits

Paid Time Off

401k Retirement Plan & Life Insurance

Team Member Assistance Program

Descripción de la vacante

Distinctive Living in West Milford seeks a part-time Concierge to serve as the first point of contact for residents and guests, greeting visitors and answering inquiries both in person and by phone. The role supports sales, marketing, and the business office while maintaining a welcoming lobby environment.

The ideal candidate provides exemplary customer service, can manage multiple tasks, and upholds confidentiality and company policies. Weekend and evening availability is required.

Formación

• Six months of receptionist experience required.
• Proficient in Microsoft Word and Excel.
• Excellent verbal and written communication skills.
• Able to greet visitors and answer phones professionally.
• Maintain confidentiality of resident information.

Responsabilidades

• Proactively assist residents, families, visitors and employees with questions to create a positive experience.
• Greet visitors, answer calls, forward messages and manage the lobby area.
• Support sales and marketing by handling inquiries and tours when needed.
• Assist the business office with resident documentation and files.
• Encourage participation in activities and uphold company policies.

Conocimientos

Receptionist experience

MS Word & Excel

Verbal communication

Written communication

In-person communication

Educación

High School Diploma or equivalent

Descripción del empleo

Distinctive Living in West Milford seeks a part-time Concierge to serve as the first point of contact for residents and guests, greeting visitors and answering inquiries both in person and by phone. The role supports sales, marketing, and the business office while maintaining a welcoming lobby environment.

The ideal candidate provides exemplary customer service, can manage multiple tasks, and upholds confidentiality and company policies. Weekend and evening availability is required.