Resident Experience Concierge (Memory Care)

Sr Companies; Gainesville (VA); On-site; USD 23,000 - 25,000; Full time

Job summary

Sr Companies at Harpers Station Gainesville Memory Care in Gainesville, VA is seeking a receptionist/administrative assistant to enhance resident, family, and visitor experiences. You will answer phones courteously, assist with scheduling new hires and paperwork, and perform routine clerical duties to keep the community orderly.

Responsibilities include greeting families, routing inquiries to the appropriate department, supporting Business Office Manager as needed, and ensuring HIPAA compliance

Qualifications

• High school diploma or GED; or less than one year related experience or training; or equivalent combination of education and experience.
• Proficiency with Microsoft Office applications and basic data entry.
• Excellent verbal and written communication and interpersonal skills.

Responsibilities

• Greet residents, families and visitors with empathy, kindness and respect.
• Answer phones courteously and professionally.
• Assist in scheduling new hires and completing related paperwork.
• Support Business Office Manager as needed.
• Sort and route mail; type correspondence upon request.
• Respond promptly to residents' requests for assistance and inquiries.

Skills

Empathy

Communication

Phone etiquette

Teamwork

Customer service

Scheduling

Data entry

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Sr Companies at Harpers Station Gainesville Memory Care in Gainesville, VA is seeking a receptionist/administrative assistant to enhance resident, family, and visitor experiences. You will answer phones courteously, assist with scheduling new hires and paperwork, and perform routine clerical duties to keep the community orderly.

Responsibilities include greeting families, routing inquiries to the appropriate department, supporting Business Office Manager as needed, and ensuring HIPAA compliance