Night Concierge — Senior Living Front Desk

Discovery Management Group; The Woodlands (TX); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Early access to earned wages before ps

Flexible scheduling options

Paid time off and Holidays (full‑time)

Comprehensive benefit package incl. 
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401(K) with employer match

Paid training

Opportunities for growth and advocacy

Employee Assistance Program

Job summary

Discovery Management Group’s The Conservatory in The Woodlands, TX seeks a Concierge to greet residents and guests, manage front-desk operations, and support resident services with a warm, professional presence.

The role is full-time, nights (Mon-Thu 11:00pm–7:00am) at 6203 Alden Bridge Dr. The Woodlands, with hourly pay of $14–$18 and benefits including health, dental, vision, and 401(k).

Qualifications

• High school diploma or GED preferred.
• One to three years of customer service, reception, or administrative experience preferred.
• Strong communication, organization, and interpersonal skills.
• Professional demeanor with the ability to multitask in a fast-paced environment.
• Basic computer skills and comfort using phones, email, and office systems.
• Ability to maintain confidentiality and represent the community positively.

Responsibilities

• Perform telephone answering and reception duties, managing internal and external calls professionally and courteously.
• Take accurate, detailed messages and ensure timely communication to the appropriate recipient.
• Greet residents, families, and visitors warmly; respond to inquiries and provide directions as needed.
• Collate brochures and support marketing materials as requested.
• Prepare meal tickets for team members and family members; tally meal count sheets for Dining Services.
• Maintain and update resident phone lists, rosters, move‑in and move‑out registers, guest logs, and sign‑in sheets.
• Coordinate and manage resident and family appointments including transportation, salon services, and other community resources.
• Keep the front desk and entry areas clean, organized, and welcoming at all times.
• Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators.
• Maintain resident forms related to miscellaneous credits.
• Follow all company personnel policies, operating procedures, and confidentiality requirements.
• Perform other duties as assigned.

Skills

Customer service

Reception

Communication

Organization

Multitasking

Computer skills

Education

High school diploma or GED

Job description

Discovery Management Group’s The Conservatory in The Woodlands, TX seeks a Concierge to greet residents and guests, manage front-desk operations, and support resident services with a warm, professional presence.

The role is full-time, nights (Mon-Thu 11:00pm–7:00am) at 6203 Alden Bridge Dr. The Woodlands, with hourly pay of $14–$18 and benefits including health, dental, vision, and 401(k).