Resident Experience Concierge (Front Desk)

Desertbreeze Management; Huntington Beach (CA); On-site; USD 55,104,000 - 60,614,000; Full time

Job summary

Seabreeze Management Company is seeking a front desk attendant in Huntington Beach, CA, to deliver high-quality resident services and proactively anticipate needs. The role requires a professional demeanor, strong communication, and the ability to manage multiple tasks at a well-lit, welcoming desk.

Typical schedule is Monday–Friday, 8:00 am–4:30 pm, with responsibilities including handling inquiries, coordinating with security, and supporting events and resident activities.

Qualifications

• Positive attitude and professional demeanor as company ambassador.
• Ability to interpret instructions from written, verbal, or diagram form.
• Ability to handle customer service matters with professionalism.
• Strong communication and organizational skills.
• Detail-oriented and able to follow through.

Responsibilities

• Provide a consistently high-quality resident experience.
• Greet residents and guests with courtesy and urgency.
• Coordinate with security and vendors as needed.
• Log and respond to resident requests and inquiries.
• Maintain cleanliness and organization at the workstation.
• Assist with event planning and resident activities.
• Operate the work order system as required.

Skills

Customer service

Communication

Multitasking

Organization

Professional demeanor

Independent judgment

Problem solving

Detail oriented

Interpersonal skills

Education

Some higher education or vocational training in residential industry

Tools

Outlook

Word

Internet search

Job description

Seabreeze Management Company is seeking a front desk attendant in Huntington Beach, CA, to deliver high-quality resident services and proactively anticipate needs. The role requires a professional demeanor, strong communication, and the ability to manage multiple tasks at a well-lit, welcoming desk.

Typical schedule is Monday–Friday, 8:00 am–4:30 pm, with responsibilities including handling inquiries, coordinating with security, and supporting events and resident activities.