Resident Experience Concierge

Lifespace Communities; Town of Texas (WI); On-site; USD 2,066,000 - 2,810,000; Full time

Job summary

Lifespace Communities offers a Concierge role at Querencia at Barton Creek in Austin, Texas. You will warmly greet residents and guests, provide local recommendations, assist with vehicle arrivals and deliveries, and help manage reservations and transportation coordination.

The position requires a high school diploma or equivalent, with hospitality or customer service experience preferred. Lifespace emphasizes purpose-driven service, teamwork, and meaningful resident experiences.

Qualifications

• High school diploma or equivalent is required.
• Hospitality or customer service experience is preferred.

Responsibilities

• Greet residents and guests with courtesy and urgency.
• Be knowledgeable about local attractions and offer recommendations and personal services.
• Assist residents and visitors into and out of vehicles and with loading/unloading of items.
• Coordinate deliveries and direct residents to destinations.
• Schedule appointments and inform transportation about bookings.
• Schedule dining room reservations.

Skills

Customer service

Hospitality

Communication

Local knowledge

Education

High school diploma or equivalent

Job description

Lifespace Communities offers a Concierge role at Querencia at Barton Creek in Austin, Texas. You will warmly greet residents and guests, provide local recommendations, assist with vehicle arrivals and deliveries, and help manage reservations and transportation coordination.

The position requires a high school diploma or equivalent, with hospitality or customer service experience preferred. Lifespace emphasizes purpose-driven service, teamwork, and meaningful resident experiences.