Resident Concierge & Guest Experience Specialist

Lifespace Communities; The Colony (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Lifespace Communities at Querencia at Barton Creek in Austin, Texas is seeking a friendly Concierge to greet residents and guests and provide personalized assistance. The role includes transportation help, package delivery, and coordinating dining room reservations.

Requirements include a high school diploma or equivalent, with hospitality or customer service experience preferred. This is a full-time, on-site position within a nonprofit senior living organization focused on service and community.

Qualifications

• High school diploma or equivalent required.
• Hospitality or customer service experience preferred.

Responsibilities

• Acknowledge and greet all residents and guests with utmost courtesy and urgency.
• Be knowledgeable of local current attractions or events and offer recommendations and personal services.
• Assist residents and visitors into and out of their vehicles.
• Assist with loading and unloading vehicles; delivers packages, groceries to resident living areas.
• Assist in direction of deliveries for residents, and visitors to their destinations.
• Responsible for scheduling appointments and informing transportation team of any appointments made.
• Responsible for scheduling dining room reservations.

Skills

Customer service

Hospitality

Education

High school diploma or equivalent

Job description

Lifespace Communities at Querencia at Barton Creek in Austin, Texas is seeking a friendly Concierge to greet residents and guests and provide personalized assistance. The role includes transportation help, package delivery, and coordinating dining room reservations.

Requirements include a high school diploma or equivalent, with hospitality or customer service experience preferred. This is a full-time, on-site position within a nonprofit senior living organization focused on service and community.