Resident Experience Concierge

Lifespace Communities; Texas; On-site; USD 18,000 - 24,000; Full time

Job summary

Lifespace Communities is seeking a Concierge in Tyler, Texas to deliver a purpose-driven experience for residents and guests. You will greet residents, provide local recommendations, assist with transportation and deliveries, and help schedule dining and appointments.

The role emphasizes hospitality, customer service, and teamwork within a mission-driven nonprofit senior living organization.

Qualifications

• High school diploma or equivalent required.
• Hospitality or customer service experience preferred.

Responsibilities

• Acknowledge and greet all residents and guests with utmost courtesy and urgency.
• Be knowledgeable of local current attractions or events and offer recommendations and personal services.
• Assist residents and visitors into and out of their vehicles.
• Assist with loading and unloading vehicles; delivers packages, groceries to resident living areas.
• Assist in direction of deliveries for residents, and visitors to their destinations.
• Responsible for scheduling appointments and informing transportation team of any appointments made.
• Responsible for scheduling dining room reservations.

Skills

Hospitality experience

Customer service

Education

High school diploma or equivalent

Job description

Lifespace Communities is seeking a Concierge in Tyler, Texas to deliver a purpose-driven experience for residents and guests. You will greet residents, provide local recommendations, assist with transportation and deliveries, and help schedule dining and appointments.

The role emphasizes hospitality, customer service, and teamwork within a mission-driven nonprofit senior living organization.