Resident Experience Concierge

Lifespace Communities; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Lifespace Communities is seeking a Concierge at Querencia at Barton Creek in Austin, Texas. The role supports residents and guests with warmth, leads local recommendations, and assists with transportation, deliveries, and dining reservations. A high school diploma is required, with hospitality or customer service experience preferred.

Join a mission-driven team delivering a purpose-driven experience for residents and their families while contributing to a vibrant senior living community.

Qualifications

• High school diploma or equivalent is required.
• Hospitality or customer service experience is preferred.
• Greet residents and guests with courtesy and urgency.
• Know local attractions to offer recommendations.
• Assist with loading, deliveries, and dining and transportation coordination.

Responsibilities

• Acknowledge and greet all residents and guests with utmost courtesy and urgency.
• Be knowledgeable of local current attractions or events and offer recommendations and personal services.
• Assist residents and visitors into and out of their vehicles.
• Assist with loading and unloading vehicles; deliver packages, groceries to resident living areas.
• Assist in directing deliveries for residents, and visitors to their destinations.
• Responsible for scheduling appointments and informing transportation team of any appointments made.
• Responsible for scheduling dining room reservations.

Skills

Hospitality

Customer service

Education

High school diploma or equivalent

Job description

Lifespace Communities is seeking a Concierge at Querencia at Barton Creek in Austin, Texas. The role supports residents and guests with warmth, leads local recommendations, and assists with transportation, deliveries, and dining reservations. A high school diploma is required, with hospitality or customer service experience preferred.

Join a mission-driven team delivering a purpose-driven experience for residents and their families while contributing to a vibrant senior living community.