Resident Experience Concierge

Sagora Senior Living; Oklahoma City (OK); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Telemedicine for benefits-eligible

On-Demand Pay

Discount program

Health/Dental/Vision/Life Insurance

Flexible Spending Account

401(k) with company match

PTO & Holidays

Employee Assistance Program

Discounted meal tickets

Referral bonus

Tuition assistance

Job summary

Sagora Senior Living, Inc. seeks a personable Concierge to greet residents and visitors, answer phones, and support front-desk operations at our Oklahoma City community. You will help maintain a welcoming lobby, relay messages, and assist staff with daily resident services.

The role requires strong customer service, organizational skills, and basic MS Office proficiency, with a preference for a high school diploma or GED and prior related experience.

Qualifications

• High school diploma/GED preferred.
• 6 months related experience preferred.
• Multitasking and time-management skills.
• Excellent customer service and organizational skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Responsibilities

• Oversee front desk and greet guests.
• Manage the reception area to ensure effective telephone and mail communications.
• Direct calls and take messages as appropriate.
• Keep lobby area clean and presentable daily.
• Assist all associates as needed at the front desk.
• Make rounds around community as necessary for security procedures.
• Provide basic and accurate information in-person and via phone/email.
• Respond to emergency boards as needed.

Skills

Customer service

Organizational skills

Multitasking

Time-management

Verbal & written communication

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Sagora Senior Living, Inc. seeks a personable Concierge to greet residents and visitors, answer phones, and support front-desk operations at our Oklahoma City community. You will help maintain a welcoming lobby, relay messages, and assist staff with daily resident services.

The role requires strong customer service, organizational skills, and basic MS Office proficiency, with a preference for a high school diploma or GED and prior related experience.