Resident Experience Concierge

Pioneer Senior Living at Upland Park; Huntsville (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

Pioneer Senior Living at Upland Park in Huntsville, AL is seeking a courteous, detail‑oriented front desk/clerical aide to support residents, families, and staff. Responsibilities include answering phones, greeting visitors, scheduling new hire paperwork, typing correspondence, and routing mail with HIPAA compliance and confidentiality.

You'll work as part of a team, assist with basic administrative tasks, and help maintain a clean, safe community while delivering empathetic service to residents

Qualifications

• High school diploma or GED required.
• 1 year of related experience preferred.
• Ability to read and write simple correspondence; basic clerical skills.

Responsibilities

• Answer phones with a welcoming, courteous manner.
• Greet residents, families, and visitors and direct to appropriate staff.
• Assist in scheduling new hire paperwork and documentation.
• Type correspondence and route incoming/outgoing mail.
• Follow HIPAA and confidentiality requirements.
• Maintain a clean, organized front desk and work area.
• Support basic administrative tasks as needed.

Skills

Empathy

Communication

Phone etiquette

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Pioneer Senior Living at Upland Park in Huntsville, AL is seeking a courteous, detail‑oriented front desk/clerical aide to support residents, families, and staff. Responsibilities include answering phones, greeting visitors, scheduling new hire paperwork, typing correspondence, and routing mail with HIPAA compliance and confidentiality.

You'll work as part of a team, assist with basic administrative tasks, and help maintain a clean, safe community while delivering empathetic service to residents