Resident Experience Concierge

Westhill Collierville; Collierville (TN); On-site; USD 30,000 - 46,000; Full time

Job summary

Westhill Collierville is seeking a friendly administrative/clerical professional to support our community operations in Collierville, TN. The role involves greeting residents and families, answering phones, assisting with new hire paperwork, and providing clerical support to the Business Office Manager.

The ideal candidate has a high school diploma or GED, strong Microsoft Office skills, and excellent communication abilities.

Qualifications

• High school diploma or GED required.
• Proficiency with Microsoft Office Suite.
• Ability to read and understand simple instructions.
• Excellent verbal and written communication skills.
• Ability to handle resident and family inquiries with empathy.

Responsibilities

• Greet residents, families, and visitors with empathy and respect.
• Answer phones courteously and professionally.
• Assist in scheduling new hires and processing new hire paperwork.
• Assist the Business Office Manager as needed.
• Perform clerical tasks, including typing correspondence.
• Maintain cleanliness and assist with housekeeping and laundry duties as required.

Skills

Customer service

Empathy

Communication

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Westhill Collierville is seeking a friendly administrative/clerical professional to support our community operations in Collierville, TN. The role involves greeting residents and families, answering phones, assisting with new hire paperwork, and providing clerical support to the Business Office Manager.

The ideal candidate has a high school diploma or GED, strong Microsoft Office skills, and excellent communication abilities.