Resident Experience Concierge

Olympus Property; Austin (TX); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Educational Assistance & Tuition Reimbursement

Pet Insurance

401(k) with Employer Matching

Paid-Time Off Program

Job summary

Olympus Property in Austin, Texas is seeking a Resident Services Coordinator to enhance the resident experience with outstanding service. The role involves managing resident inquiries, overseeing lease renewals, and providing concierge-style assistance to ensure satisfaction.

Qualified candidates will have at least two years of customer service experience and a strong commitment to professionalism. Benefits include educational assistance, 401(k) matching, and opportunities for growth.

Qualifications

• Minimum of two years of customer service experience.
• Strong commitment to delivering exceptional service.
• Ability to stand for extended periods and work flexible hours.

Responsibilities

• Deliver outstanding customer service to residents and visitors.
• Manage guest suite reservations and oversee lease renewals.
• Address resident questions and concerns promptly.

Skills

Customer service

Interpersonal skills

Time management

Communication skills

Job description

Olympus Property in Austin, Texas is seeking a Resident Services Coordinator to enhance the resident experience with outstanding service. The role involves managing resident inquiries, overseeing lease renewals, and providing concierge-style assistance to ensure satisfaction.

Qualified candidates will have at least two years of customer service experience and a strong commitment to professionalism. Benefits include educational assistance, 401(k) matching, and opportunities for growth.