Resident Experience & Community Coordinator

29th Street Capital; Aurora (CO); On-site; USD 42,000 - 55,000; Full time

Job summary

29th Street Property Management in Aurora, CO seeks a Resident Services Coordinator to plan and run resident events, communicate with residents, and connect them with social services. You will maintain records, collaborate with the property team on issues, and act as a liaison for maintenance requests and move-in activities.

The role involves managing community content and assisting leasing during move-ins, with a focus on delivering a welcoming resident experience.

Qualifications

• Customer-focused service mindset.
• Proficient in MS Office (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Experience in resident services or community support is preferred.

Responsibilities

• Plan and execute community events and programs for residents.
• Communicate with residents to understand needs and gather feedback.
• Facilitate access to social services and community resources.
• Maintain records of resident interactions and program attendance.
• Collaborate with property management to address concerns promptly.
• Serve as point of contact for maintenance requests and service needs.
• Liaise between service team and residents for timely communication.
• Manage social media content aimed at residents.
• Support leasing team during move-in processes.

Skills

Customer service

Vendor relations

MS Office proficiency

Education

No degree required

Job description

29th Street Property Management in Aurora, CO seeks a Resident Services Coordinator to plan and run resident events, communicate with residents, and connect them with social services. You will maintain records, collaborate with the property team on issues, and act as a liaison for maintenance requests and move-in activities.

The role involves managing community content and assisting leasing during move-ins, with a focus on delivering a welcoming resident experience.