Resident Coordinator-Raven

29th Street; Denver (CO); On-site; USD 33,062 - 35,817; Full time

Benefits offered by this job

15 Paid Vacation Days

6 Paid Sick Days

11 Paid Holidays

Immediate Eligibility for Medical, SD,

Job summary

29th Street Property Management in Denver, CO is seeking an experienced resident services coordinator to plan and execute community events and programs for residents.

The role emphasizes effective communication with residents, helping them access social services, and collaborating with the leasing team to ensure a smooth move-in experience for new residents.

Qualifications

• Ability to provide courteous and professional service to residents, property managers and supervisors.
• Ability to maintain courteous and professional relations with vendors and other service providers.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office products (Excel, Word, PowerPoint).

Responsibilities

• Plan and execute community events and programs designed to meet the communal and individual interests of residents.
• Communicate effectively with residents to understand their needs and gather feedback on services and events.
• Facilitate access to social services and other community resources for residents, including financial, educational and medical assistance.
• Maintain meticulous records of resident interactions, program attendance and feedback to continually improve services.
• Collaborate with property management to ensure that resident concerns and maintenance issues are addressed promptly.
• Acts as point of contact for residents when communicating maintenance needs and/or service requests.
• Acts as liaison between service team and resident, providing pertinent communication to either party as necessary.
• Manages content for posts on social media outlets in which residents are the target audience.
• Contributes to providing a pleasant move in experience for residents by assisting leasing team members where needed (for example: welcome home gifts or accompanying resident when completing the move in checklist upon move in, etc.)

Skills

Customer service

Vendor relations

Written communication

Verbal communication

Education

Educational degree not required

Tools

Microsoft Office

Job description

Job DetailsLevel: ExperiencedJob Location: Raven - Denver, CO 80014Position Type: Full TimeSalary Range: $24.00 - $26.00 Hourly

From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader.

We offer a competitive benefits package of:

• 15 Paid Vacation Days
• 6 Paid Sick Days
• 11 Paid Holidays
• Immediate Eligibility for Medical, Dental and Vision Insurance
• Heath Savings Account
• Short Term Disability
• Basic Life Insurance
• Pet Insurance
• 401K
• and more!

ESSENTIAL JOB FUNCTIONS:

• Plan and execute community events and programs designed to meet the communal and individual interests of residents.
• Communicate effectively with residents to understand their needs and gather feedback on services and events.
• Facilitate access to social services and other community resources for residents, including financial, educational and medical assistance.
• Maintain meticulous records or resident interactions, program attendance and feedback to continually improve services.
• Collaborate with property management to ensure that resident concerns and maintenance issues are addressed promptly.
• Acts as point of contact for residents when communicating maintenance needs and/or service requests.
• Acts as liaison between service team and resident, providing pertinent communication to either party as necessary.
• Manages content for posts on social media outlets in which residents are the target audience.
• Contributes to providing a pleasant move in experience for residents by assisting leasing team members where needed (for example: welcome home gifts or accompanying resident when completing the move in checklist upon move in, etc.)

QualificationsREQUIRED SKILLS / ABILITIES

• Ability to provide courteous and professional service to residents, property managers and supervisors.
• Ability to maintain courteous and professional relations with vendors and other service providers.
• Knowledge of Microsoft Office products (Excel, Word, Powerpoint, etc).
• Excellent written and verbal communication skills.

EDUCATION AND EXPERIENCE

• Educational degree not required.
• At least one year of experience preferred.

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