Resident Engagement & Volunteer Coordinator

Sunrise Senior Living; Long Beach (CA); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Retirement plans

Employee assistance

Paid time off

MyFlexPay

Tuition reimbursement

Bonus opportunities

Job summary

Sunrise Senior Living in Long Beach, CA is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs that create connection, purpose, and well-being for residents and families.

You will plan and evaluate engaging programs across neighborhoods including memory care, supervise staff and volunteers, recruit and onboard volunteers, track participation and satisfaction, and partner with Sales and Resident Care

Qualifications

• 2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver's license, if required.

Responsibilities

• Plan, implement, and evaluate resident-centered engagement programs and events
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
• Supervise team members, volunteers, and concierge staff
• Recruit, onboard, train, and retain volunteers; build community partnerships
• Track participation, satisfaction, and engagement metrics to improve programming
• Manage engagement documentation, calendars, reporting, and technology platforms
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
• Support budgeting, staffing, scheduling, and operational planning
• Partner with Sales and Resident Care on move-ins and ongoing engagement
• Ensure compliance with safety, regulatory, and Sunrise quality standards

Skills

Leadership

Event planning

Team management

Volunteer engagement

Communication

Driver's license

Job description

Sunrise Senior Living in Long Beach, CA is seeking an Activities & Volunteer Coordinator to lead resident engagement, volunteer services, concierge operations, and customer experience programs that create connection, purpose, and well-being for residents and families.

You will plan and evaluate engaging programs across neighborhoods including memory care, supervise staff and volunteers, recruit and onboard volunteers, track participation and satisfaction, and partner with Sales and Resident Care