Resident Engagement Lead | Activities & Volunteer Coordination

Sunrise Senior Living; Burke (VA); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Retirement plan

PTO & holidays

Tuition reimbursement

MyFlexPay

Employee assistance program

Descripción de la vacante

Sunrise Senior Living in Burke, VA is seeking an Activities & Volunteer Coordinator to lead resident engagement, manage volunteer services, concierge operations, and customer experience programs that foster connection, purpose, and well-being for residents and families.

You will plan and evaluate programs, supervise staff and volunteers, recruit and train volunteers, track participation and satisfaction, and partner with Sales and Resident Care on move-ins.

Formación

• 2+ years of leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management.
• Proven ability to lead teams and manage multiple priorities.
• Strong organizational, communication, and event-planning skills.
• Experience with volunteer/engagement technology and reporting preferred.
• Sound judgment in a fast-paced environment.
• Passion for creating meaningful resident experiences.
• Valid driver’s license, if required.

Responsabilidades

• Plan, implement, and evaluate resident-centered engagement programs and events.
• Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care.
• Supervise team members, volunteers, and concierge staff.
• Recruit, onboard, train, and retain volunteers; build community partnerships.
• Track participation, satisfaction, and engagement metrics to improve programming.
• Manage engagement documentation, calendars, reporting, and technology platforms.
• Lead concierge operations, delivering exceptional experiences for residents, families, and visitors.
• Support budgeting, staffing, scheduling, and operational planning.
• Partner with Sales and Resident Care on move-ins and ongoing engagement.
• Ensure compliance with safety, regulatory, and Sunrise quality standards.

Conocimientos

Leadership experience

Event planning

Volunteer management

Communication skills

Organizational skills

Driver's license

Herramientas

Engagement software

Reporting tools

Descripción del empleo

Sunrise Senior Living in Burke, VA is seeking an Activities & Volunteer Coordinator to lead resident engagement, manage volunteer services, concierge operations, and customer experience programs that foster connection, purpose, and well-being for residents and families.

You will plan and evaluate programs, supervise staff and volunteers, recruit and train volunteers, track participation and satisfaction, and partner with Sales and Resident Care on move-ins.