Resident Dining Experience Lead

NEXDINE Hospitality; Pompano Beach (FL); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Compensation package

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k)

PTO

EAP

Job summary

NEXDINE Hospitality is seeking a Guest Experience Ambassador to enhance dining experiences for residents, colleagues, and guests in Pompano Beach, FL. The role emphasizes hospitality, attentive service, and knowledge of menu items and wine.

Position offers weekend scheduling with both Part Time and Full Time hours. Paid weekly via direct deposit, with hourly pay up to $18.00 and a comprehensive benefits package including health, dental, life, and 401(k) options.

Qualifications

• High school diploma or equivalent.
• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Cascade a spirit of Hospitality in all dealings with residents, colleagues and guests.
• Leads service of food or beverages to residents.
• Engages with residents to obtain desired orders for food or beverages while possessing the ability to fully articulate the daily menu offerings.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Ensure residents are satisfied with all aspects of service.
• Communicate with direct supervisor on any customer service issues.
• Check residents' diets, likes & dislikes to ensure that such requirements are satisfied.
• Assist with set up tables, run food and deliver wine and cocktails.
• Stock service areas with supplies such as coffee, food, tableware, and linens as needed.
• Some wine knowledge required.
• Get along with others and have an "above and beyond" service mentality.
• Provide excellent customer service; be attentive and approachable, greet and thank customers.

Skills

Customer service

Food service

Teamwork

Communication

Education

High school diploma

Job description

NEXDINE Hospitality is seeking a Guest Experience Ambassador to enhance dining experiences for residents, colleagues, and guests in Pompano Beach, FL. The role emphasizes hospitality, attentive service, and knowledge of menu items and wine.

Position offers weekend scheduling with both Part Time and Full Time hours. Paid weekly via direct deposit, with hourly pay up to $18.00 and a comprehensive benefits package including health, dental, life, and 401(k) options.