Guest Experience Leader – Dining Services

Friendsofkerhonkson; Fort Wayne (IN); On-site; USD 51,577,000 - 63,039,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Life Insurance

401(k) Savings Plan

Paid Time Off

Employee Assistance Program (EAP)

Career Growth Opportunities

Perks and Rewards

Job summary

NEXDINE Hospitality in Fort Wayne, IN is seeking a Guest Experience Ambassador to deliver a best-in-class dining experience for residents, colleagues and guests. You will oversee lunch and dinner service across all units and guide staff on service, stocking and resident communication.

This full-time role runs 10:30 am–7:30 pm, every other weekend, with hourly pay of $18.00–$22.00 and weekly direct deposit. A high school diploma and prior food service/customer service experience are required.

Qualifications

• High school diploma or equivalent.
• Previous experience in food service.
• Previous customer service experience.

Responsibilities

• Provide best-in-class dining service to residents, colleagues, and guests.
• Lead service of food or beverages to residents and handle special diets.
• Engage with residents to obtain orders and explain menu items.
• Explain how menu items are prepared, ingredients and methods.
• Ensure residents are satisfied with all aspects of service.
• Assist with setup/breakdown of all meal periods and stock areas.
• Perform cleaning duties and support culinary staff as needed.

Skills

Customer service

Hospitality

Communication

Staff guidance

Education

High school diploma or equivalent

Job description

NEXDINE Hospitality in Fort Wayne, IN is seeking a Guest Experience Ambassador to deliver a best-in-class dining experience for residents, colleagues and guests. You will oversee lunch and dinner service across all units and guide staff on service, stocking and resident communication.

This full-time role runs 10:30 am–7:30 pm, every other weekend, with hourly pay of $18.00–$22.00 and weekly direct deposit. A high school diploma and prior food service/customer service experience are required.