Resident Concierge & Front Desk Associate

Erickson Living; Springfield (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k match

Onsite medical centers

Discounted dining

Growth opportunities

Education assistance

Shift differential

Job summary

Greenspring Village by Erickson Senior Living in Springfield, VA is looking for a Front Desk Associate to greet residents, families, and visitors and support daily operations in a fast-paced, people-first environment.

The role requires receptionist experience, excellent verbal communication, and the ability to multi-task. We offer a 401k with company match, onsite medical centers, a 30% dining discount, growth opportunities, and education resources for career development.

Qualifications

• Receptionist experience preferred.
• Excellent verbal skills.
• Ability to multi-task.

Responsibilities

• Greet and direct residents, visitors, and staff; handle questions and concerns efficiently.
• Receive emergency calls and dispatch appropriate personnel; page on-call physicians as needed.
• Monitor emergency pull cords for Independent Living residents.
• Track status of residents involved in emergencies; e.g., transported to hospital.
• Manage resident lists, alphabetically and by apartment.
• Assist with census accuracy, hospitalizations, deaths, and keep lists of residents away and returning.

Skills

Receptionist experience

Excellent verbal skills

Multi-tasking

Job description

Greenspring Village by Erickson Senior Living in Springfield, VA is looking for a Front Desk Associate to greet residents, families, and visitors and support daily operations in a fast-paced, people-first environment.

The role requires receptionist experience, excellent verbal communication, and the ability to multi-task. We offer a 401k with company match, onsite medical centers, a 30% dining discount, growth opportunities, and education resources for career development.