Resident Concierge & Community Host

Bozzuto; Portland (OR); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Health & wellness benefits

Paid leave

Retirement planning

Tuition reimbursement

A place you belong

Job summary

Bozzuto in Portland, OR is seeking a Resident Concierge to greet prospects and residents, build relationships and personalize interactions. You will know residents and even four‑legged companions, manage front desk operations, and coordinate events to foster a welcoming community.

The role emphasizes exceptional communication, professional presentation, and a customer‑focused mindset, with eligibility for bonus opportunities.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• Professional appearance and customer‑focused mindset.
• Ability to lift up to 25 pounds and handle package deliveries during holidays.

Responsibilities

• Schedule: Wednesday‑Sunday 3pm‑11pm and assist residents with timely problem solving.
• Plan events and activities to engage residents and foster community.
• Build brand loyalty by delivering consistently positive experiences.
• Generate awareness and interest via social media.
• Encourage residents to share reviews on social platforms.
• Maintain front desk logs, package rooms and club room reservations.
• Work weekends or evenings as required by shift.

Tools

Software proficiency

Job description

Bozzuto in Portland, OR is seeking a Resident Concierge to greet prospects and residents, build relationships and personalize interactions. You will know residents and even four‑legged companions, manage front desk operations, and coordinate events to foster a welcoming community.

The role emphasizes exceptional communication, professional presentation, and a customer‑focused mindset, with eligibility for bonus opportunities.