Part-Time Resident Concierge & Community Builder

Bozzuto; Portland (OR); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Bonus opportunities

Health & wellness benefits

Job summary

Bozzuto is seeking a Resident Concierge in Portland, OR who creates stellar first impressions and builds ongoing positive relationships with residents and prospects. You will personalize interactions, know customers' names and preferences, including four-legged friends, and help deliver a consistently exceptional living experience.

The role requires 2+ years in hospitality/retail, strong communication, and the ability to lift up to 25 pounds.

Qualifications

• 2+ years’ experience in a hospitality, retail, travel or hotel environment.
• Outstanding communication skills, both written and verbal.
• A sharp professional appearance.
• Competent with various software, apps and computer programs.
• An eye for detail and a knack for anticipating a customer’s needs.
• A customer-focused mentality.
• Ability to lift up to 25 pounds (we deliver a lot of packages during the holidays!)

Responsibilities

• Schedule: Monday & Tuesday 7AM - 3:30 PM.
• Solving problems and providing timely assistance to residents and prospects with care.
• Event planning - executing meaningful events and activities that engage residents and foster a sense of community.
• Building brand loyalty by ensuring a consistently positive experience and a meticulously cared for community.
• Generating awareness, interest and excitement via social media.
• Encouraging happy customers to share the love by writing reviews on social networking sites.
• Obsessively organizing front desk logs, package rooms, club room reservations and freight elevators.
• Working weekends or evenings depending on the shift.

Skills

Customer service

Communication

Hospitality experience

Attention to detail

Teamwork

Tools

Hospitality software

Job description

Bozzuto is seeking a Resident Concierge in Portland, OR who creates stellar first impressions and builds ongoing positive relationships with residents and prospects. You will personalize interactions, know customers' names and preferences, including four-legged friends, and help deliver a consistently exceptional living experience.

The role requires 2+ years in hospitality/retail, strong communication, and the ability to lift up to 25 pounds.