Resident Compliance & Support Specialist

Housing Authority of the City of New Haven; New Haven (CT); On-site; USD 62,000 - 83,000; Full time

Job summary

Elm City Communities (ECC/HANH) in New Haven, CT seeks a RCSC Coordinator to provide administrative and resident-support services related to Reasonable Accommodation and VAWA matters. The role emphasizes documentation, confidential records, and cross-department coordination.

Responsibilities include intake, case tracking, training support, and maintaining HIPAA compliance. Requires a 4-year degree and strong organizational skills; onsite work with a focus on accessibility and compliance.

Qualifications

• Bachelor's degree as stated in the posting.
• Strong knowledge of compliance, ADA/VAWA, and Fair Housing requirements.
• Experience with case management and record-keeping procedures.

Responsibilities

• Serve as the compliance point of contact for residents with accommodation, VAWA, grievance, or hearing matters.
• Log, track, and route case documents and maintain confidential files.
• Coordinate with ECC/HANH departments and schedule meetings.

Skills

Interpersonal skills

Communication skills

Coordination

Program planning

Education

Bachelor's degree in Public Administration, Human Services, Social Sciences, or related field

Tools

MIS

Yardi

Databases

Job description

Elm City Communities (ECC/HANH) in New Haven, CT seeks a RCSC Coordinator to provide administrative and resident-support services related to Reasonable Accommodation and VAWA matters. The role emphasizes documentation, confidential records, and cross-department coordination.

Responsibilities include intake, case tracking, training support, and maintaining HIPAA compliance. Requires a 4-year degree and strong organizational skills; onsite work with a focus on accessibility and compliance.