Resident & Community Concierge - 2nd Shift (On-Site)

The Highlands at Wyomissing; Wyomissing (Berks County); On-site; USD 42,000 - 54,000; Full time

Job summary

A community service organization is looking for a full-time Resident and Community Associate to provide exceptional service as the first point of contact for residents and guests. The role involves managing the front desk, responding to emergencies, and ensuring a safe environment for everyone. Ideal candidates possess excellent customer service skills, organizational abilities, and a high school diploma. This position requires working during evening and weekend hours as part of a rotating schedule.

Qualifications

• 1-3 years of experience in a related role preferred.
• First Aid/CPR/AED Certification required within 90 days.

Responsibilities

• Serve as first point of contact for residents and guests.
• Manage the front desk and respond to emergencies.
• Ensure safety and maintain confidentiality.

Skills

Excellent Customer Service and Communications Skills

Excellent Interpersonal Skills

Organizational skills

Problem-solving abilities

Microsoft Office proficiency

Education

High school diploma or GED

Job description

A community service organization is looking for a full-time Resident and Community Associate to provide exceptional service as the first point of contact for residents and guests. The role involves managing the front desk, responding to emergencies, and ensuring a safe environment for everyone. Ideal candidates possess excellent customer service skills, organizational abilities, and a high school diploma. This position requires working during evening and weekend hours as part of a rotating schedule.