Resident-Centric Community Operations Assistant

Related Affordable; Decatur (IL); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Medical, vision and dental options

Life insurance

Employee Assistance Program

401(k)

FSA & HSA

Volunteer donation matching

Tuition reimbursement

Job summary

Related Affordable is seeking an Assistant Community Manager to support the daily operations of our 137-unit affordable housing community in Decatur, IL. You will work closely with the Community Manager to foster a welcoming environment for residents and ensure compliance with affordable housing regulations.

Responsibilities include leasing support, accounting tasks, resident relations, and coordinating maintenance with our team.

Qualifications

• Minimum of 2 years of property management experience, preferably in affordable housing.
• Familiarity with affordable housing programs (e.g., Project-Based Section 8, LIHTC) and compliance requirements.
• Ability to obtain a leasing license within 120 days of hire
• Experience with RealPage, OneSite, Yardi, and JD Edwards (or similar property management software).
• Excellent communication and interpersonal skills, with a commitment to providing exceptional customer service.

Responsibilities

• Assist in managing leasing activities, marketing efforts, resident recertifications, and general administrative duties to ensure efficient community operations.
• Handle accounts payable and receivable, aid in rent collection, and assist in managing delinquencies to maintain the financial health of the community.
• Address resident concerns promptly and professionally, fostering a positive living environment. Assist in organizing resident appreciation and retention events to build a strong community spirit.
• Ensure adherence to affordable housing program requirements by maintaining accurate records and supporting compliance audits.
• Collaborate with maintenance staff to ensure timely and high-quality property upkeep, contributing to a safe and pleasant living environment.
• Assist in preparing reports to monitor community performance and identify areas for improvement.

Skills

Communication skills

Customer service

Problem-solving

Attention to detail

Team collaboration

Tools

RealPage

OneSite

Yardi

JD Edwards

Job description

Related Affordable is seeking an Assistant Community Manager to support the daily operations of our 137-unit affordable housing community in Decatur, IL. You will work closely with the Community Manager to foster a welcoming environment for residents and ensure compliance with affordable housing regulations.

Responsibilities include leasing support, accounting tasks, resident relations, and coordinating maintenance with our team.