Resident-Centric Café & Retail Manager

Nutrition Management Services Company; West Caldwell (NJ); On-site; USD 53,000 - 60,000; Full time

Job summary

Nutrition Management Services Company in West Caldwell, NJ seeks a hospitality-focused Café & Retail Manager to lead daily café and retail operations within a high-end Continuing Care Retirement Community. You will oversee the Pub, catering, and special events, ensuring a welcoming dining experience with polished service.

Responsibilities include managing staff, merchandising, and ensuring food safety while building relationships with residents and maintaining cost controls.

Qualifications

• Supervisory or management experience in café, retail food service, or hospitality.
• Strong focus on personalized service with residents.
• Ability to train staff, manage priorities, lead by example.
• Strong communication, organization, and problem-solving.
• Familiarity with merchandising, inventory management, and POS.
• Willingness to work a flexible schedule, including weekends, holidays, and events.
• Visible, approachable leadership and attention to detail.
• Maintain food safety and sanitation standards.

Responsibilities

• Oversee day-to-day café and retail operations with quality and service.
• Build relationships with residents; learn preferences and respond professionally.
• Manage merchandising, displays, signage, and seasonal offerings.
• Train, coach, and supervise staff on service standards and POS.
• Coordinate staff schedules for coverage.
• Support dining room and Pub management through floor supervision.
• Assist with catering and special resident events.
• Coordinate menus with culinary and management teams.

Skills

Staff supervision

Customer service

Food safety

Merchandising

Inventory management

Training staff

Communication

POS systems

Flexibility

Education

Two-year degree

Job description

Nutrition Management Services Company in West Caldwell, NJ seeks a hospitality-focused Café & Retail Manager to lead daily café and retail operations within a high-end Continuing Care Retirement Community. You will oversee the Pub, catering, and special events, ensuring a welcoming dining experience with polished service.

Responsibilities include managing staff, merchandising, and ensuring food safety while building relationships with residents and maintaining cost controls.