Resident Case Manager – Family Recovery Services

Freedom House; Summerfield (NC); On-site; USD 38,000 - 47,000; Full time

Job summary

Freedom House in Summerfield, NC is seeking a Case Manager to oversee resident services for mothers in recovery and their children. The CM will coordinate intake, services, transportation, and medication documentation within a confidential setting.

The ideal candidate has a background in addictions or social services, strong communication skills, and the ability to adapt to changing situations while supporting individualized recovery plans.

Qualifications

• Bachelor’s Degree or Addictions Certification preferred.
• Experience working with at-risk families.
• Excellent oral and written communication skills.
• Knowledge of addiction and treatment methods used.
• Ability to assess and prioritize the needs of residents.
• Self-motivated, dependable.
• Ability to use standard office equipment including fax, computer, and copier.
• Valid North Carolina driver’s license and good driving record.

Responsibilities

• Review applications, schedule and conduct comprehensive screenings, and manage the intake process for new residents, ensuring accurate documentation and a smooth transition into the recovery program.
• Coordinate and schedule essential resident services, including transportation to appointments, court appearances, and program activities.
• Pick up, distribute, and document resident medications, adhering to established protocols and ensuring compliance with healthcare provider instructions.
• Provide ongoing support to residents in adhering to their individualized recovery plans.
• Maintain accurate and up-to-date resident records, including progress notes, incident reports, and medication logs, while adhering to confidentiality guidelines and reporting requirements
• Must have evening availability

Skills

Excellent oral and written comms

Critical thinking

Self-motivated

Ability to assess needs

Valid NC driver’s license

Education

Bachelor’s Degree or Addictions Certification

Job description

Freedom House in Summerfield, NC is seeking a Case Manager to oversee resident services for mothers in recovery and their children. The CM will coordinate intake, services, transportation, and medication documentation within a confidential setting.

The ideal candidate has a background in addictions or social services, strong communication skills, and the ability to adapt to changing situations while supporting individualized recovery plans.