Resident Care & Services Coordinator

Atria Senior Living; Reno (NV); On-site; USD 21,000 - 28,000; Full time

Job summary

Atria Senior Living is seeking a compassionate Resident Services Assistant to greet visitors, coordinate transportation, update resident charts, and support frontline staff. You will manage scheduling, assist with training, and help ensure timely communications with families and medical providers.

You will prioritize tasks, maintain in-service binders, and act as a backup for Resident Medication Assistant duties, adapting to changing resident needs while upholding quality care.

Qualifications

• Loves people.
• Listens well.
• Works cooperatively.
• Solves problems.
• Comfortable with technology.
• Ethical, honest, dependable and open-minded.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned

Skills

Loves people

Listens well

Works cooperatively

Solves problems

Comfortable with technology

Ethical, honest, dependable and open‑m

Job description

Atria Senior Living is seeking a compassionate Resident Services Assistant to greet visitors, coordinate transportation, update resident charts, and support frontline staff. You will manage scheduling, assist with training, and help ensure timely communications with families and medical providers.

You will prioritize tasks, maintain in-service binders, and act as a backup for Resident Medication Assistant duties, adapting to changing resident needs while upholding quality care.