Resident Care Coordinator

Atria Senior Living - Crossroads Place; Waterford (CT); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Paid holidays and PTO

Annual anniversary rewards $500

Annual Scores Reward $500 (Full Time)

Health, Dental, Vision, Life Insurance

401(k) employer match

Tuition reimbursement

Job summary

Atria Senior Living, Inc. in Waterford, CT seeks a friendly, detail‑oriented Resident Services Assistant to greet visitors, handle calls, and update resident charts, calendars, and records.

You’ll coordinate transportation, support frontline staff, and assist with training. This full‑time role offers hourly pay ($20–$24), paid holidays/PTO, health coverage, a 401(k) match, and tuition reimbursement.

Qualifications

• Patient-facing abilities and a passion for helping others.
• Strong listening and communication skills.
• Team player with cooperative attitude.
• Problem-solving mindset and reliability.
• Comfort with using technology in daily tasks.
• Ethical, honest, and dependable.

Responsibilities

• Greet, help, and direct visitors.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Maintain resident charts, appointment books, 911 binder, and MARS.
• Track due dates for resident assessments and inform the Resident Services Director.
• Coordinate transportation of residents to medical appointments.
• Schedule in-services and assist with training for staff.
• Provide support to frontline staff as needed.
• Update staff assignment sheets and coverage.
• Prioritize tasks to ensure optimum resident services.
• May perform other duties as assigned.

Skills

Loves people

Listens well

Works cooperatively

Solves problems

Tech-savvy

Ethical and honest

Job description

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living’s family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

As a valued team member at Atria, you’ll work in a supportive environment that provides advancement opportunities and promotes a healthy work-life balance.

Qualifications

• Loves people
• Listens well
• Works cooperatively
• Solves problems
• Comfortable with technology
• Ethical, honest, dependable and open-minded

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned

Salary Range

The wage range for this position is $20.00/hr - $24.00/hr, dependent on prior work history and experience