Resident Care Coordinator

Atria Signature - Newport Beach; Newport Beach (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) match

PTO & holidays

Tuition reimbursement

Annual rewards

Job summary

Atria Signature - Newport Beach is seeking a friendly, organized professional to welcome visitors and support Residents Services. You will help coordinate appointments, update charts, and assist with scheduling to ensure smooth daily operations.

Responsibilities include handling calls, assisting with training for new staff, and providing backup coverage as needed. This role contributes to a caring, efficient environment for residents and families.

Qualifications

• Loves people and listens well.
• Team oriented and cooperative approach.
• Strong problem solving and ethical work ethic.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls and take appropriate action.
• Manage resident charts, appointment books, and records.
• Coordinate transportation for residents to appointments.
• Provide support to frontline staff and training for new staff.
• Coordinate staff schedules and assist with assignments.
• May perform other duties as assigned.

Skills

Loves people

Good listening

Team player

Problem solving

Technology comfortable

Ethical & dependable

Job description

Overview

We create communities where employees thrive in their work, helping our residents thrive in their homes.

Atria Senior Living's family of brands has openings for individuals looking for a career with outstanding benefits, including:

• Paid holidays and PTO
• Employees may receive annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Employees may be eligible to receive an Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Benefits package also includes Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

*Enrollment in benefits varies by employee classification; anniversary reward amounts vary by location

Qualifications

• Loves people
• Listens well
• Works cooperatively
• Solves problems
• Comfortable with technology
• Ethical, honest, dependable and open-minded

Atria is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law. Atria will not tolerate harassment or discrimination based on any of these protected classifications.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.
• May perform other duties as assigned

Salary Range

The wage range for this position is $21.00/hr - $25.20/hr, dependent on prior work history and experience