Resident Care & Records Coordinator

Eden Senior Care, LLC; Oshkosh (WI); On-site; USD 38,000 - 52,000; Full time

Job summary

Vista Senior Living Management is seeking a Resident Care Coordinator to support Lakeshore Manor, an Eden Senior Care Network facility. The role focuses on maintaining resident medical records, coordinating ISPs, and ensuring smooth unit operations.

Responsibilities include collaborating with nursing, physicians and families, managing charts and MARs, and ensuring regulatory compliance. On-site duties require attention to detail, confidentiality and teamwork with care staff.

Responsibilities

• Maintains a positive, professional demeanor toward residents, families, visitors and coworkers.
• Works with nursing staff, physicians and residents' families to ensure quality care and timely communication.
• Assist with assessments and ISP development for residents; track schedules and updates.
• Maintain all resident charts and ensure completeness in PCC/point-click care systems.
• Maintain medical records per state regulations; complete incident reports as needed.
• Perform MAR checks, enter orders, and follow up on medications not in the facility.
• Assist with testing for residents/employees (e.g., COVID) as needed.
• Audit charts for deficiencies and discrepancies; supervise caregivers and coordinate training.
• Maintain confidentiality of resident information; ensure access to records for staff.
• Monitor call-light system times and address alerts with the DOW.
• Coordinate appointments and transportation for residents; send physician orders for monthly review.
• Conduct monthly medication cart audits.
• Attend required trainings and staff meetings; follow policies and procedures.
• Maintain a safe working environment and adhere to Eden Senior Care standards.
• Other duties as assigned

Job description

Vista Senior Living Management is seeking a Resident Care Coordinator to support Lakeshore Manor, an Eden Senior Care Network facility. The role focuses on maintaining resident medical records, coordinating ISPs, and ensuring smooth unit operations.

Responsibilities include collaborating with nursing, physicians and families, managing charts and MARs, and ensuring regulatory compliance. On-site duties require attention to detail, confidentiality and teamwork with care staff.