Resident Care Office Assistant - EMR & Scheduling

State of Washington; Port Orchard (WA); On-site; USD 36,000 - 48,000; Full time

Job summary

Washington Veterans Home in Port Orchard is seeking an Office Assistant 3 for a full-time, non-permanent role to support resident-centered care. You will maintain electronic medical records and perform clerical tasks to assist the care team and residents.

The position requires a high school diploma, two years of clerical experience, and proficiency in Microsoft Office, including Outlook. Strong communication and organizational skills are essential, with English literacy a must.

Qualifications

• High school diploma or GED is required.
• Two years of professional clerical experience; MS Office including Outlook.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to read, write, speak and understand English for effective job performance.
• Willingness to learn and adapt to the needs of others.

Responsibilities

• Maintain electronic medical records using PointClickCare.
• Prepare paperwork for resident transfers to hospital or other care settings; scans records timely.
• Assist nursing staff by answering phones and relaying messages; relay reports to providers.
• Order office supplies and print forms for nursing stations.
• Schedule care team meetings and reserve rooms in Outlook Calendar.
• Enter the unit's work orders into Worx-Hub and update records.
• Develop and maintain the calendar of resident appointments.
• Prepare referrals for outside medical appointments with pertinent records.
• Print daily travel orders and coordinate with Transportation.
• Provide additional clerical support as needed.

Skills

Interpersonal communication

English fluency

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office

Outlook

Job description

Washington Veterans Home in Port Orchard is seeking an Office Assistant 3 for a full-time, non-permanent role to support resident-centered care. You will maintain electronic medical records and perform clerical tasks to assist the care team and residents.

The position requires a high school diploma, two years of clerical experience, and proficiency in Microsoft Office, including Outlook. Strong communication and organizational skills are essential, with English literacy a must.