Veterans Home Office Assistant: EMR & Coordination

State of Washington Dept. of Veterans Affairs; Port Orchard (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

State of Washington Dept. of Veterans Affairs (WDVA) invites applications for an Office Assistant 3 at the Washington Veterans Home in Port Orchard. This full-time, permanent role supports resident-centered care with clerical duties and EMR maintenance.

Responsibilities include EMR upkeep, transfer paperwork, staff support, scheduling, and liaison with transportation. Must meet education and background check requirements; wheelchair and lifting duties may apply.

Qualifications

• High school diploma or GED required.
• Two years of professional clerical or related experience.
• Proficient with Microsoft Office, including Outlook.
• Strong interpersonal and written communication skills.
• English reading, writing, speaking fluency required.

Responsibilities

• Maintain Electronic Medical Records using PointClickCare.
• Prepare paperwork for resident transfers and scan medical records into EMR.
• Assist nursing staff by answering phones, relaying messages, and facilitating reports.
• Order office supplies and print forms for nursing stations.
• Coordinate room reservations in Outlook for care team meetings.
• Enter unit work orders into Worx-Hub.
• Maintain calendar of resident appointments and referrals.
• Prepare referrals for outside medical appointments and coordinate documentation.
• Print daily travel orders and coordinate with Transportation.

Skills

Clerical experience

Microsoft Office (Outlook)

Interpersonal communication

Organization skills

English proficiency

Education

High school diploma or GED

Tools

PointClickCare EMR

Job description

State of Washington Dept. of Veterans Affairs (WDVA) invites applications for an Office Assistant 3 at the Washington Veterans Home in Port Orchard. This full-time, permanent role supports resident-centered care with clerical duties and EMR maintenance.

Responsibilities include EMR upkeep, transfer paperwork, staff support, scheduling, and liaison with transportation. Must meet education and background check requirements; wheelchair and lifting duties may apply.