Resident Care Manager

Touchmark; Vancouver (WA); On-site; USD 75,000 - 90,000; Full time

Job summary

Touchmark, a premier retirement community in Southwest Washington, seeks a Resident Care Manager to enrich lives by ensuring dignified care in assisted living and memory care. Responsibilities include resident communication, care planning, and team supervision. Ideal candidates will have a background in health care administration and a commitment to excellence.

Benefits

Paid time off (including holidays)

Health, dental, and vision insurance

Education assistance

Bonus and retirement plans

On-Demand Pay access

Employee Assistance Program

Qualifications

• Active CNA or LPN license/certification required.
• Previous social services and leadership experience preferred.
• Commitment to confidentiality and a willingness to learn.

Responsibilities

• Serve as primary contact for residents and families regarding care.
• Conduct service plan review meetings and assist team recruitment.
• Supervise caregivers and perform quality assurance audits.

Skills

Communication

Leadership

Compassion

Education

Bachelor’s degree in health care administration, social work, gerontology or related field

Job description

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ETHIC – Excellence, Teamwork, Hospitality, Integrity, And Compassion – Steadfastly Characterizes Our Mission To Continually Enrich The Daily Lives Of Residents. We Practice These Principles With Every Task And Interaction, From Personal Caregiver Assistance To Mowing The Grass. At Touchmark, We Say

I AM AN ALLY

• I AM A FRIEND
• I AM A GIVER
  
  

Touchmark at Fairway Village is Southwest Washington's premier retirement community. Our goal is to enrich the lives of residents and off-campus clients by providing them with exceptional service in the comfort of their own homes. We are currently seeking the right person to join our team as a Resident Care Manager (RCM).

As a Resident Care manager, you will enrich lives every day by ensuring residents in our assisted living and memory care neighborhoods receive the highest level of dignity and care. You will have the daily opportunity to distinguish yourself by taking the time to be a positive presence in the lives of residents and their family members!

Position Details

• Serve as the primary point of contact for residents or resident families regarding resident care. This includes scheduling and sending resident care plan reminders, effectively communicating with physicians, other health care professionals, discharge planners, family members, and team members.
• Observe residents determining if needs are addressed and report observations and recommendations to the Health Services Director. This includes conducting service plan review meetings and making changes, ensuring care plan is completed including pre-work and post-work from the meetings as well as all documentation is completed.
• Assist with recruitment and onboarding of new caregiving team members.
• Schedule and supervise caregivers.
• Complete quality assurance audits and ensure resident chart is organized.
• Must be able to work on site and provide care directly to residents through clinical outbreaks of flu, norovirus and other diseases including pandemic situations.
  
  

Education And Experience Requirements

• Bachelor’s degree in health care administration, social work, gerontology or related field. Previous social services experience preferred.
• Active CNA or LPN license /certification
• Previous leadership experience preferred;
• Must have experience as a caregiver and med aide;
• Basic understanding of the conditions and feelings associated with older adults;
• Possess a willingness to continue learning and improving skills, as well as a commitment to confidentiality;
• Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Have a genuine interest in caring for elderly residents and working in a geriatric environment
  
  

Benefits

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees. That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options
  
  

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy. If that sounds like you, we encourage you to apply.

Check us out at www.Touchmark.com.

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IND400

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Wellness and Fitness Services

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