Resident Care & Maintenance Technician

Onni Group of Companies; Chicago (IL); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Health Savings Account

Flexible Spending Account

Employee Assistance Program

Generous Referral Program

Team-building events

Friends & Family rates

Job summary

Onni is seeking a Resident Care Team Member (Maintenance Technician) in Chicago to ensure a high-quality living experience by maintaining communal spaces, interior suites, and curb appeal. The role emphasizes safety, responsive resident care, and collaboration with the Resident Care Supervisor.

Ideal candidates bring a strong customer-service background, a craft apprenticeship in resident care, and an understanding of functional building technology.

Qualifications

• Four or more years of customer service experience; strong in suite care and building technology.
• High school diploma or GED required; craft apprenticeship in resident care preferred.
• Associate degree in functional technology is a plus.

Responsibilities

• Schedule, monitor, and perform resident living experience in all spaces to meet brand standards.
• Identify opportunities to improve quality areas and assist in operations of functional technology.
• Respond promptly and professionally to resident care requests.
• Ensure residential suites meet brand standards and complete protocols.
• Provide excellent customer service to prospective and current residents.
• On-call customer service for designated opportunities and emergencies.
• Assist Supervisor with scheduling, proposals from providers, and overseeing tasks.
• Assist with procuring supplies and submitting invoices within financial goals.

Skills

Customer service

Independent worker

Education

High school diploma/GED

Craft apprenticeship in resident care

Associate degree in functional technology

Job description

Onni is seeking a Resident Care Team Member (Maintenance Technician) in Chicago to ensure a high-quality living experience by maintaining communal spaces, interior suites, and curb appeal. The role emphasizes safety, responsive resident care, and collaboration with the Resident Care Supervisor.

Ideal candidates bring a strong customer-service background, a craft apprenticeship in resident care, and an understanding of functional building technology.