Resident Care & Facility Support Specialist

Main Salvation Army; Santa Barbara (CA); On-site; USD 28,000 - 42,000; Full time

Job summary

The Salvation Army in Santa Barbara seeks a Program Support to assist Operations Manager in monitoring resident wellbeing, safety, and overall facility operations. The role combines clerical work, customer service, monitoring, and janitorial duties to support daily program activities.

Key responsibilities include directing information to staff, maintaining records, enforcing house rules, and assisting with meals and upkeep.

Qualifications

• High School Diploma or equivalent and one-year experience in residential services for adults.
• Experience working with people in recovery, mentally ill and/or homeless individuals preferred.
• Must be able to pass a complete and satisfactory background check.
• Current CPR Certificate.
• Willing and able to maintain confidential information in accordance with Salvation Army and industry standards.
• Required to appropriately respond to emergencies.
• Ability to pass a physical health examination by a doctor.

Responsibilities

• Provide clerical support including statistics, attendance rosters, program fee receiving, mail distribution and relaying information to residents.
• Monitor resident wellbeing and safety under supervision.
• Enforce House Rules in a professional and respectful manner as directed by supervisor.
• Direct residents, volunteers, and the public to the correct staff member and provide information as directed by supervisor.
• Perform janitorial duties and facility upkeep as required.
• Assist Operations Manager with meals (preparation, serving, cleanup) when necessary.
• Maintain accurate timekeeping records reflective of duties performed.
• Attend staff and program meetings and cooperate with supervisors on special projects.

Skills

Written & verbal communication

Bilingual Spanish (preferred)

Computer literacy

Office equipment & email

Teamwork

Organization & planning

Ethics & integrity

Education

High School Diploma or equivalent

CPR Certificate

Tools

Microsoft Word

Microsoft Excel

Job description

The Salvation Army in Santa Barbara seeks a Program Support to assist Operations Manager in monitoring resident wellbeing, safety, and overall facility operations. The role combines clerical work, customer service, monitoring, and janitorial duties to support daily program activities.

Key responsibilities include directing information to staff, maintaining records, enforcing house rules, and assisting with meals and upkeep.