On-Call Program & Facility Support Specialist

The Salvation Army USA Western Territory; California; In loco; USD 25.000 - 33.000; Tempo pieno

Descrizione del lavoro

The Salvation Army USA Western Territory is seeking a Program Support to assist the Operations Manager in monitoring resident wellbeing and facility safety. The role includes clerical, customer service, monitoring, and janitorial duties, with occasional support for meals and facility upkeep.

Ideal candidates will have a High School Diploma, CPR certification, and at least 1 year in residential services for adults.

Competenze

• High School Diploma or equivalent.
• One year experience in residential services for adults.
• Background check clearance required.
• Current CPR certification.
• Ability to handle confidential information.

Mansioni

• Understands the mission, organizational structure, and policies of The Salvation Army; collaborates with supervisors and staff.
• Assist residents, volunteers, and the public by directing them to the appropriate staff member and providing information.
• Provide clerical support: statistics, attendance rosters, program fee receiving, mail distribution, and relaying information to residents.
• Report resident disputes and concerns to key staff; encourage consultations with case managers.
• Enforce House Rules in a professional and respectful manner as directed by supervisor.
• Facilitate urinalysis and breathalyzer tests as directed and notify staff of positive results.
• Issue and monitor resident medication per policy and procedure.
• Perform rounds to ensure wellbeing and safety of the facility.
• Respond to emergencies per policy; notify key staff.
• Maintain shift information turnover and send Shift Reports.
• Perform janitorial duties and assist in meals and facility upkeep when needed.
• Provide on-call support to cover shifts and duties.
• Attend meetings and trainings as needed; cooperate on special projects.

Conoscenze

Communication

Bilingual

Computer literacy

Emailing

Organization

Integrity

Formazione

High School Diploma

Strumenti

Microsoft Word

Microsoft Excel

Descrizione del lavoro

The Salvation Army USA Western Territory is seeking a Program Support to assist the Operations Manager in monitoring resident wellbeing and facility safety. The role includes clerical, customer service, monitoring, and janitorial duties, with occasional support for meals and facility upkeep.

Ideal candidates will have a High School Diploma, CPR certification, and at least 1 year in residential services for adults.