Resident Care Coordinator – Senior Living

Savoy Life

Tucson (AZ)

On-site

USD 34,440 - 41,328

Full time

14 days+

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Benefits offered by this job

100% employer-paid healthcare

Paid maternity and paternity leave

Unlimited PTO

401K and equity incentives

Job summary

A senior living healthcare startup is seeking a Resident Care Coordinator to provide support in senior living communities. The successful candidate will coordinate care between patients and providers, ensuring improved resident outcomes. Candidates with healthcare experience, especially in geriatric care, are encouraged to apply. The role offers a range of benefits, including comprehensive health care and unlimited PTO.

Qualifications

2+ years of experience in healthcare focusing on care coordination.
Experience in geriatric care or senior living community preferred.
Excellent skills in using electronic medical records.

Responsibilities

Coordinate patient visits and schedule appointments.
Support RN and APP in driving patient outcomes.
Manage communications with patients and caregivers.

Skills

Healthcare experience

Care coordination

EMR documentation

Positive attitude

Education

High School Diploma / GED

Job description

Resident Care Coordinator – Senior Living

Base pay range: $25.00/hr - $30.00/hr

Savoy Life is a distributed senior living platform focused on bridging the gap between senior living communities and healthcare. With a team of specialized clinicians, including nurses and geriatricians, Savoy Life offers a tech-enabled solution that empowers senior living operators to do their jobs more effectively and efficiently so they can move residents into their communities faster and keep them healthier for longer.

About Savoy Life:

Savoy Life is a healthcare startup focused on improving senior living. Savoy Life’s model of care aims to support senior living communities and help tie residents, their caregivers, and the providers within the community together. This is done by partnering with senior living communities to coordinate and manage clinical gaps for residents to improve these community’s core business drivers. We deploy our own team of clinical experts both in-person and virtually paired with technology to provide instant leverage and relief for the community’s staff and fill gaps in care not always met by existing providers in the community. We honor residents’ existing care team including primary care via wraparound services to give residents the high-quality care and support they deserve, on their terms.

Position Overview:

Savoy Life is seeking a dedicated Resident Care Coordinator (RCC) to provide clinical and operations support within senior living communities in and around Spokane, Washington. The Resident Care Coordinator will work closely with an assigned Savoy Life RN as well as on-site senior living community teams to improve resident outcomes as well as a virtual provider.

Key Responsibilities:

Care Delivery Back Office Support
- Schedule various patient visits in the EHR to optimize the RN and APP’s time while coordinating with patient and caregiver needs
- Answer inbound calls, text messages, and voicemails in a professional and timely manner
- Monitor and manage inbound and outbound faxes
- Enter data, scan files, and print files as needed to support patient care and maintain updated historical records in the EHR in an organized and timely manner
- Identify and manage health plan insurance for residents
Care Coordination Support
- Support the RN and Advance Practice Provider (APP) by coordinating patient care to drive patient outcomes
- Work with the local Savoy team to collaborate with other community resources that aid in Savoy’s goals of supporting patient care
- Manage facilitated telehealth visits with Savoy’s virtual provider
- Support the ongoing care with direct RCC led resident visits
- Manage communications and foster positive relationships with patients as well as others involved including caregivers, families, primary care providers, specialists, pharmacies, and senior living community staff
- Drive engagement with eligible residents, POAs, and families through education on Savoy’s offering to get consent forms signed

Qualifications:

High School Diploma / GED (or higher)
2+ years of experience in healthcare with a focus on care coordination and healthcare administrative support
Medical Assistant, Patient Care Technician, or equivalent certification preferred, otherwise 5+ years of healthcare experience
Experience in geriatric care or senior living community is highly desirable
Must possess a valid and current driver’s license
Excellent electronic medical record (EMR) documentation skills and general comfort leveraging various technologies to support day to day work
Ability to juggle many tasks and switch between visiting with residents and coordinating behind the scenes
Purpose-driven with a positive attitude to contribute towards a strong culture and passionate about improving senior living
Flexibility to adapt to a dynamic and growing startup organization as the role and company evolve
100% employer paid, comprehensive health care including medical, dental, and vision for you and your family
Paid maternity and paternity for 14 weeks at employees' normal pay
Unlimited PTO, with management approval
Opportunities for professional development and continued learning
Optional 401K, FSA, and equity incentives available

Hourly Rate: $25-30

Mission
We make healthcare work for seniors and their caregivers.

Vision
To make aging better for everyone by restoring agency to seniors and integrating caregiving into the heart of healthcare—so that every moment leads to smarter decisions, greater dignity, and better outcomes.

Values:

Engage: We foster genuine human connections by listening deeply, building trust, and approaching every interaction with empathy and respect—always assuming positive intent.
Empower: We lift seniors, caregivers, and our team by embracing change, encouraging autonomy, and going above and beyond to support meaningful choice and confidence.
Simplify: We cut through complexity to create clear, accessible, and compassionate care—imagining new ways to make healthcare work better for everyone.

We’re an Equal Opportunity Employer: You’ll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

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