Resident Care Coordinator - Admissions & Family Liaison

Champion Care; Burlington (WI); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

PTO and Holiday Pay

401K

Health, Dental and Vision Benefits

Life and Disability Insurance

Job summary

Burlington Health and Rehab is seeking a compassionate Resident Care Coordinator to improve the experience for residents and their families. You will serve as a main contact, ensuring residents feel welcome and supported from admission to discharge.

Responsibilities include coordinating with Admissions/Marketing, conducting rounds, updating documentation, and ensuring move-in readiness. A friendly, organized, and patient-focused approach is essential in this role.

Qualifications

• High school diploma or equivalent required; associate degree preferred.
• Experience in healthcare, hospitality, or customer service preferred.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Ability to multitask in a fast-paced environment.
• Compassionate, patient, and resident-focused attitude.

Responsibilities

• Ensure all open rooms are clean, staged, and move-in ready.
• Coordinate with Admissions, Marketing, and Social Services for admissions and discharges.
• Conduct routine rounds to address resident needs and requests.
• Maintain clean, organized, and welcoming common areas.
• Communicate with residents and families, providing information or follow-ups.

Skills

Communication

Organization

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Associate degree preferred

Job description

Burlington Health and Rehab is seeking a compassionate Resident Care Coordinator to improve the experience for residents and their families. You will serve as a main contact, ensuring residents feel welcome and supported from admission to discharge.

Responsibilities include coordinating with Admissions/Marketing, conducting rounds, updating documentation, and ensuring move-in readiness. A friendly, organized, and patient-focused approach is essential in this role.