Resident Care Coordinator

Sinceri Senior Living; Mount Arlington (NJ); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

1% wage increase quarterly

401K Retirement Plan with Safe Harbor

Length of Service Bonus up to $5,000

Employee Referral Bonus up to $1,000

Earned wages access

Generous PTO

Career Development

Scheduling system

Affordable Medical, Dental, Vision

Sinceri Discount Marketplace

Wellness rewards

Job summary

Sinceri Senior Living is seeking a dedicated team member to manage caregiver scheduling and ensure high-quality resident care. You will handle family communications, document health changes, and coordinate with Health Services staff to maintain orderly medication handling and shift coverage.

The role emphasizes teamwork, professional conduct, and adherence to facility policies while supporting a positive, engaging environment for residents and staff alike.

Qualifications

• Experience working with the elderly in healthcare, assisted living, or memory care settings.
• Experience with shift scheduling is preferred.
• Ability to establish effective relationships with residents, families, and staff.
• Strong documentation and assessment skills are required.
• Represent the facility in a positive, professional manner.

Responsibilities

• Handle family and visitor concerns, document issues and actions.
• Manage minor facility issues and report to Maintenance/Administrator.
• Lock/unlock exterior doors per shift.
• Assign caregiver shifts and ensure duties are completed.
• Monitor caregiver performance and ensure policy compliance.
• Report performance issues and assist with evaluations.
• Coordinate shift coverage when staff are absent.
• Participate in caregiver orientation and training.
• Schedule staffing duties and conduct building tours.
• Communicate with families, physicians, and external providers.
• Respond to resident emergencies and coordinate with emergency services if needed.
• Document changes in resident condition and ensure follow-up.
• Notify Health Services Director or Administrator of observations.
• Communicate resident needs to families and physicians.
• Record and implement physician orders following procedures.
• Ensure interventions are carried out on service plans by caregivers.
• Receive and relay shift reports to oncoming staff.
• Lead on first aid, safety, and disaster response.
• Participate in narcotic counts and medication administration.

Skills

Experience with elderly care

Shift scheduling experience

Resident-family relations

Documentation and assessment

Professional representation of the_fac

Job description

Why You Should Work With Us:

As a Sinceri Senior Living company, we are a fun loving, employee-centric community like no other! Maybe that’s why we have been certified by our employees as a Great Place to Work ® for our 7th Year in a row. Create your healthcare career with us and learn about all the career growth opportunities we offer.

Sinceri Senior living is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Minors must be at least 16 years of age to be employed by Sinceri Senior Living. Candidates submitted by unsolicited 3rd party recruiters will not be considered.

*Perks and Benefits*

• Earn up to 1% wageincrease every quarter
• 401KRetirement Plan with Safe Harbor matching contribution
• Length ofService Bonus Program of up to $5,000
• EmployeeReferral Bonus of up to $1,000
• Access toearned wages prior to payday
• Generous PTOPlan
• CareerDevelopment
• An employeeengaged scheduling system
• AffordableMedical, Dental, Vision, Supplemental Benefits
• Sinceri SeniorLiving Discount Marketplace
• Walking Spreerewards for healthy habits

Oh, and did we mentionan amazing Team Environment?

*Some benefits may varydepending on position and employment status

Minimum Eligibility Requirements

• Previous experience working with the elderly in a healthcare, Assisted Living, or Memory Care setting
• Previous experience with shift scheduling preferred
• Ability to establish effective relationships with residents, family members, and staff
• Strong documentation and assessment skills
• Ability to represent the facility in a positive and professional manner

Essential Functions:

• Deals appropriately with family member and visitor concerns or complaints, documenting the issues and actions taken through appropriate reporting mechanism
• Manages minor physical plant issues that arise during assigned shift, reporting as necessary to Maintenance Director and Administrator
• Locks outside doors (p.m. shift); unlocks outside doors (a.m. shift)
• Makes Caregiver shift assignments and ensures that assigned duties are completed in a satisfactory manner
• Monitors performance of caregivers for compliance with established policies and procedures, and to ensure quality resident care
• Reports Caregiver performance issues to HSD or Administrator and provides input for Caregiver performance evaluations
• Manages shift coverage when staff members call in sick for the oncoming shift
• Participates in Caregiver orientation and training
• Responsible for scheduling and other staffing duties, as requested
• Conducts building tours when requested
• Communicate with family members, physicians, and other outside healthcare providers, such as hospice, wound care, PT, OT, Pharmacy, etc.
• Exercises independent discretion in responding to resident emergencies, determining need for and contacting emergency services, and/or physician and family, as appropriate
• Documents observations, concerns, changes in resident conditions, incidents and/or accidents, and ensures that follow-up documentation occurs until issue is resolved
• Reports observations, concerns, and changes in resident condition to Health Services Director (HSD) or Administrator
• Communicates resident needs and concerns to family members and physicians
• Records and implements physician orders, following appropriate procedures for fax and telephone orders
• Ensures that information and interventions recorded on resident service plans are implemented by Caregivers
• Receives reports from caregivers before end of shift
• Gives report to oncoming Charge Nurse or Lead Caregiver
• Receives report from outgoing Charge Nurse or Lead Caregiver
• Will take the lead on first aid response, safety and disaster situations while on duty
• Participates in narcotic count
• Sets up, dispenses, and documents all resident medications
• Responsible for maintaining orderly medication cart, medication room, and accurate medication administration records
• Monitors the daily care of all residents