Resident Care Coordinator

Senior Lifestyle; Clarkston (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental

Vision

Retirement benefits

Short-term disability

Long-term disability

Paid time off

DailyPay

Job summary

Senior Lifestyle in Michigan is seeking an Operations/Resident Care Coordinator (RCC) to lead Assisted Living operations and support the health and happiness of residents. You will manage the care team, schedule staff, and participate in care plan meetings with families and residents to adapt to changing needs.

You will promote company policies, attend weekly leadership meetings, and help optimize processes for efficiency, such as scheduling, showers, and caregiver assignments.

Qualifications

• HS or GED required.
• 3–5+ years caregiver experience preferred.
• CAN experience preferred; scheduling and communication with families.
• CNA certification preferred.
• Fluent English for duties and interactions.
• Basic computer skills; Excel for scheduling.

Responsibilities

• Support HWD by managing Assisted Living team members.
• Schedule Assisted Living team members.
• Participate in Care Plan meetings with families and residents and manage ISP’s as resident needs change.
• Promote all company policies by ensuring communities provide high-quality care.
• Participate in weekly at-risk meetings with HWD, ED, MCC/MCD.
• Review and implement processes for operational efficiency (shower/laundry schedules, caregiver assignments).

Skills

Organized

Flexible

Even-tempered

Communicates with families

Basic computer skills

Excel for scheduling

Education

HS or GED

Job description

Company Description

Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for day to day operations as it relates to resident care while promoting and integrating the mission and philosophy of Senior Lifestyle Corporation. The RCC manages the care staff in AL by scheduling, evaluating, and supporting the frontline care staff while reporting to the HWD. The RCC should be in close contact with resident families and be instrumental in care plan meetings and service issues as they relate to care.

Job Description

• Support HWD by managing Assisted Living team members.
• Schedule Assisted Living team members.
• Participate in Care Plan meetings with families and residents and manage ISP’s as resident needs change.
• Promote all company policies by ensuring SLC communities are providing the best care possible for our residents.
• Participate in weekly at risk meetings with HWD, ED, MCC/ MCD to ensure leadership team is aware of all resident needs.
• Review and implement all necessary processes for optimal operational efficiency such as- shower schedules, laundry schedules, caregiver assignment sheets, etc.

Qualifications

Level of Formal Education: HS or GED

Area of Study: General

Years of Experience: 3-5+ years caregiver experience preferred

Type of Experience: CAN experience preferred, scheduling, communicating with families

Special Certifications: Prefer CNA

Language Skills: Acceptable fluency in English in order to perform job duties and speak, read, write, and communicate with supervisors, coworkers, residents, and applicable third parties.

Technical Competencies: Basic computer skills, Excel for scheduling

Skills and Ability:

• Need to be organized, flexible, and even tempered.
• Ability to communicate with families, frontline team, and community management team to ensure optimal operational success.

Personal Attributes: Calm personality that possess the ability handle stressful situations with an easy demeanor, ability to multi task and follow through, and self-motivated.

Additional Information: Senior Lifestyle offers a comprehensive benefits plan to eligible team members including health, dental, vision, retirement benefits, short-term disability, long-term disability, and paid time off. All Senior Lifestyle positions are eligible to use DailyPay, an application that allows you to access your earned but unpaid wages before your next payday. Senior Lifestyle requires that all employees provide proof of COVID-19 vaccination unless exempt due to medical, religious, or personal beliefs. Government requirements or exclusions may apply.